Privacy & Refund Policies

Privacy Policy for

At, accessible from, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in This policy is not applicable to any information collected offline or via channels other than this website.


By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the webste, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please read “What Are Cookies” from Cookie Consent.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Terms and conditions for online paid courses & other educational material provides its customers with the ability to purchase courses online, through the website. All these courses are subject to the following terms and conditions.

Use of online courses and other educational material

The information provided to you through online courses and other educational material, is solely for your personal and/or internal needs. The use of this information is restricted in that you may not remove any proprietary rights notices, change the information or make it available to third parties.

The use of the online courses and other educational material is dependent on the individual being at least 18 years of age and having the legal capacity to contract. If you are using a credit card to process a transaction, you are declaring that the credit card is issued under your name and you will pay to the issuer all charges incurred using the online courses and other educational material.

Privacy statement

In using online courses and other educational material you are authorising to collect information about you and about the transactions that you process through finacademy online courses and other educational material. This information will be treated as per the details contained within the Privacy Statement. may disclose information about you (including your identity) to a third party, if is required to do so due to the processing of a criminal or other legal investigation, or if determines that this disclosure is required to assist in the progressing of a complaint regarding your use of the site.


On request, certain documents can be graded as confidential. The final decision for making the document confidential resides with

Collecting your information

By using online courses and other educational material, you agree to provide all relevant information, documents and attachments, through electronic means, in the format and to the standards identified for each transaction. You also agree and understand that this information will be retained in electronic format. If is required to provide information to you using the online courses and other educational material, you agree that the information can be provided through electronic means. If another person requests information, the requesting party is deemed to be the recipient’s agent and is presumed to have obtained the consent of the recipient to receive the information in electronic format.

Website security online courses and other educational material is provided through a secure website (using SSL (secure socket layer) encryption). However, no website security can be guaranteed 100 per cent , just as secure as the current technology allows. So you are agreeing and acknowledging that any information you send to, or through the website (including credit card information) may be read or intercepted by others, even though the website is classified as secure. shall have no liability for the interception or ‘hacking’ of data through the website by unauthorised third parties.

Accuracy of transaction information

When you have completed a transaction using online courses and other educational material, you will be presented with a confirmation screen verifying the transaction details you wish to process. It is the customer’s responsibility to verify that all transaction details are correct. Printing of the transaction confirmation for future reference and for filing is recommended. shall have no liability for transactions, which are incorrect due to inaccurate data entry by the Customer when using the online courses and other educational material, or for loss of data or information caused by factors outside wisetradingacademy’s control.

Limitation of liability

Except as expressly provided by law, in no event will be liable to the customer for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even where has been advised of the possibility of such damages occurring.

Right to suspend, alter or cancel service has the right at any time without prior notice or any liability to the customer, to cancel or suspend any or all of the online courses and other educational material and /or to substitute alternative services, which may or may not be interactive or transactional in nature.

Specific service terms and conditions

The customer agrees that any online courses and other educational material made available by may be subject to specific additional terms and conditions, and agree to review and comply with any such additional terms and conditions. Access and us of any online service shall be deemed to constitute acceptance of any such additional terms and conditions applicable to such service.

Refund Policy

In the scenario that you have purchased from either our Intermediate and/or Advanced paid courses, we hope you are happy, and thank you for your purchase.

However, if you are not completely satisfied for any reason within the 14 days of your purchase, you may request a refund with a valid reason.

Please see below our refund policy for more information.


A refund must be requested within 14 days from the purchase date.

Refund Process

To get a refund following your online purchase, please email customer service at to obtain a Refund ticket number.

After receiving a ticket number, we will perform the refund request. Subject to a valid reason being provided for the refund request. Please be advised that the actual refund time is dependent on your issuing bank. Usual refund time takes between 3 – 7 working days.

Complaints and Dispute Policy

The parties will attempt in good faith to negotiate a settlement to any claim or dispute between them arising out of or in connection with this Agreement. If the Client wishes to report a complaint, s/he must send an email to [email protected] and the Company will try to resolve it without undue delay.

If the parties fail to agree upon terms of settlement, either side shall be entitled to submit any dispute to the national courts of Bulgaria.

Governing Law

You expressly understand and agree any legal matter arising from the Terms and Conditions or related to your use of the website will be governed by the Bulgarian law, without regards to its conflicts of laws provisions.